Hilton Cancun, An All-Inclusive Resort, Puerto Morelos
About the Resort
Hilton Cancun, An All-Inclusive Resort, spans 100 acres of untouched Mayan coastline, providing guests with a unique blend of modern sophistication and natural beauty. Nestled behind a mangrove nature reserve, the resort offers direct ocean views and access to pristine beaches, enhancing its appeal as a secluded beachfront escape. The resort boasts diverse dining experiences with 12 unique restaurants and bars, emphasizing local flavors. With a variety of innovative wellness options, the Hilton Cancun ensures a truly memorable stay.
Location
Located just 20 minutes from Cancun's Hotel Zone, the resort is easily accessible from
Rooms
The resort features spacious
Eat & Drink
With 12 all-inclusive dining experiences, the resort showcases a plethora of cuisines, including traditional Mexican delicacies. Notable dining options include La Luce for
Leisure & Business
The Hilton Cancun offers a range of recreational activities including
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Getting around
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Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Snorkelling
- Table tennis
- Aerobics
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Infinity pool
- Beach access
- Aqua park
- Live entertainment
- Garden area
- Leisure/ TV room
Room features
- Air conditioning
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
I had a mixed experience at the hotel. On the bright side, the rooms were spacious and had a fantastic view with a floating glass patio door. However, the service was a letdown, with staff attitudes that could have been friendlier. The location offered a nice escape from the bustle, making it quite peaceful. While the dining options were good, they weren’t outstanding, so there’s room for improvement. Overall, it has potential, but a few areas definitely need attention.
I had a mixed experience at the hotel. The location truly felt like a peaceful getaway, away from the usual hustle and bustle, which I really appreciated. The rooms were spacious, but I faced a frustrating issue with maintenance that wasn't handled well. On the bright side, the dining options were delicious, particularly the grilled steaks. Overall, it had its highs and lows, making it a bit of a challenge to give a clear recommendation.
I had a pretty good stay overall! The location is fantastic if you want a peaceful getaway; it feels secluded and safe. The rooms were quite nice and modern, but I did have an issue with a shattered glass door on the patio. The dining experience was great, especially the breakfast, but the service left a bit to be desired at times. All in all, I felt it was a decent value for the price I paid.
I had a lovely stay overall, with modern and spacious rooms that were comfortable. The location is perfect for a quiet getaway away from the hustle and bustle. However, the service fell short at times, with some staff members seeming a bit disengaged. The dining options were decent but lacked variety at breakfast, which was a letdown. Overall, it was a pretty good experience, but there’s room for improvement in a few areas.
I had a pleasant stay at the hotel. The rooms were fantastic, featuring a lovely setup with access to a patio, which I really enjoyed. The service, however, could use some improvement; it felt like they didn't have many solutions for issues that arose. The location was ideal for a peaceful getaway, away from the hustle and bustle. The dining was surprisingly good, with a variety of delicious options available. Overall, the hotel offered great value for money, though some aspects could be better.
I had a mixed experience at this hotel. The rooms were nice and modern, but I was disappointed that there was no balcony access when I arrived. The service staff did their best, but I ended up spending too much time trying to solve a problem that arose from the hotel’s own mistake. Still, the location is beautiful and peaceful, making it a great getaway.
The hotel is a modern oasis that feels secluded yet welcoming. I absolutely loved the rooms with their fantastic design, but there was an issue with the floating glass on the patio which shattered. The service left a lot to be desired, as some staff were quite rude and unhelpful. The location was perfect for a peaceful getaway, away from the touristy crowds, but the experience was tarnished by the customer service nuances.
I recently stayed at this hotel, and while the location is lovely and quiet, away from the buzz of the hotel zone, my experience was a bit mixed. The rooms are spacious and modern, which I appreciated, but there were some hiccups with the service that left me wanting more. Overall, it was a decent stay with some highlights and a few drawbacks that could use improvement.
I had a really nice stay at this hotel, where the rooms were modern and clean, although I did miss having direct balcony access. The service was decent overall, but there were moments when I felt more help could have been offered, especially in finding dining options nearby. The location was perfect for getting away from the hustle and bustle, providing a nice quiet retreat. Dining options were pretty good, especially the buffet, but I had some minor issues with the food selection. Overall, it’s a great place to relax, but some improvements could elevate the experience.
The hotel had its perks, like being tucked away in a peaceful area that felt safe and secure. However, the room I stayed in didn’t give me the ocean view I was hoping for, and the service left something to be desired when I faced an issue. The amenities were decent, but the overall experience didn't quite meet my expectations for the price.
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